1. IBM and Xerox flourished during the 80's with new office machines. How do you think the companies handled the change in the work environment? Why or why not. Cite an example for each company.
2. Try to recall a change in your organization. How did the employees react to the changes. Why do you think the employees resist change?
3. You are the CEO of a large organization. In order to remain successful, the organization has to change and evolve into the 21st century. What steps would you take to change your organization? Would you involve ethics in the decision?