I am required to write about the impact of the internet on firms with reference to the following questions:
1. Describe the concept of value creation. Explain how a firm can use the internet to increase value creation. Illustrate your answer using real commercial examples.
2. Describe the primary and support activities in the value chain and assess how the internet influences them.
3. Explain the concept of the virtual value chain and its relationship with the traditional value chain. Describe application possibilities of the V V C. Discuss, using examples, whether the V V C concept is more applicable in certain industries than in others.