Question 1: Define the term Human Resource Management. Discuss the emerging challenges of the human resource managers in the changing business scenario of the retailing?
Question 2: What do you mean by the term Job analysis? Describe its components with reference to the retail store.
Question 3: Critically examine in detail the external techniques of recruitment.
Question 4: What is meant by the term induction? Explain the steps included in the induction process.
Question 5: What do you understand by the term training? Differentiate between training and development.
Question 6: Define the term communication. State its barriers. Discuss the different ways to enhance the effectiveness of communication.
Question 7: Describe the ERG theory of motivation.
Question 8: What do you mean by the term performance appraisal? Describe the essentials and techniques of performance appraisal in the retail organization.
Question 9: Comment on the given terms:
a) A sound grievance procedure should contain several essentials features.
b) HRIS has broad range of application in the HR management.