How you would work to ensure trust is built and regained


Problem: Trust is an important part of internal and external stakeholders in the healthcare organization.  There are times when trust is lost, whether with individuals inside or outside the organization.  Once trust is lost, what two or three strategies can be taken to rebuild trust (pg. 119-120 in the Principles of Healthcare Leadership)?  As you think about the strategies to build and regain trust, provide insight from this week's reading material and videos. Expand on the ideas and provide examples of how you would work to ensure the trust is built and regained.

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