Problem: This task requires you to demonstrate how you would minimize an industrial relations conflict. You must write a short report outlining potential industrial conflicts for the 2 cases that could occur at Bounce Fitness Centre. This report must:
1. Identify the relevant terms and conditions of employment, employee entitlements, awards, agreements, and individual work contracts.
2. Explain how you will provide support to Emma and Tom.
3. Explain how you will help the 2 parties negotiate. (Here the 2 parties are Bounce Fitness and the employee. As there are 2 employees, there will be 2 negotiations that you are required to address in this question).
4. List the methods you believe would be useful in containing these potential conflicts.
5. Explain how you will record and maintain relevant documents.