Assignment task: You are currently a senior carer working across care homes and nursing homes (older adults with dementia) and have applied to work in the NHS as a healthcare assistant in mental health setting. Give evidence of how you gained each of the key skills needed to be Healthcare Support Worker listed below and a situation where you've used them.
Evidence of how you meet the essential criteria by answering the questions below:
1. Please tell us about your ability to be calm under pressure and provide an example.
2. Please tell us about how you show empathy/compassion/help others and provide examples.
3. Please tell us about your ability to follow instructions.
4. Please tell us about your customer service skills and provide an example of dealing with the public.
5. Please tell us about your ability to be flexible and give an example.
6. Please tell us about your ability to deal with people from all backgrounds.