Problem: You are the senior sales manager in your organisation and have 20 sales reps reporting to you. Each is of different type. One of them, vijay is timid. When the customer begins to express an objection about a product, He takes it as a sign of rejection and gives up easily. He also constantly compares himself to others and fears that he may not be doing a good job. His lack of confidence also affects team performance. How will you manage this employee and help him perform better?