Problem
Watch the YouTube Video "How to Speak Confidently and Communicate Effectively (Three Tips)" by Linda Raynier (7:55 min).
a) Consider your own communication style, share with the class at least two lessons learned through this video.
b) Reflect on your communication style, are you direct or indirect?
c) Did you find the three tips in the video useful?
d) How can you improve your communication style within your work environment?