Problem:
A colleague has suggested that you down-edit your e-mail message when replying to be more efficient. What should you do?
O You should insert your responses to parts of the incoming message, and include only those parts of the incoming message to which you are responding.
O You should place your reply at the bottom, after the original message.
O You should delete the original message altogether before adding your reply.
O You should write your reply using all lowercase letters.