Problem
Later that day, Mr. Beiderman arrives at the office for his visit. After collecting the co-pay, you notice in the account that Mr. Beiderman, a long time patient of your office, has an outstanding balance of $3,000. Using the affective behaviors rubric resources provided at the beginning of this course, how would you tactfully tell him about the money he owes? And suggest setting up a payment plan. Write out what you would say.