Assignment: Analysis Of A Fast Food Restaurant, Coffee Shop, Or Grocery Store
Visit a fast food restaurant, coffee shop, or grocery store during a peak time of day. Spend 30 minutes observing the procedures in place to serve and process customers. Keep track of how long each process takes.
Write a 3 page analysis of your observations. Make sure that you answer the following:
• How would you measure the efficiency of the process?
• What are the key design principles that govern the effectiveness of this process?
• Did you observe lag times in the process?
• What part of the process was the slowest?
• What part of the process was the fastest?
• What changes to the process would you recommend?
Format your assignment according to the following formatting requirements:
1. The answer should be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides.
2. The response also include a cover page containing the title of the assignment, the student's name, the course title, and the date. The cover page is not included in the required page length.
3. Also Include a reference page. The Citations and references should follow APA format. The reference page is not included in the required page length.