Problem
Watch this heated political debate on the BC pipeline project- YouTube Video: "Power Play faceoff: B.C. pipeline vs. Indigenous land rights".
This episode of Power Play featured Pam Palmater and former B.C. Liberal MLA Ellis Ross who expressed their opinions about the pipeline project in 2018. As an Indigenous leader from Haisla Nation, Ross supported the project because of its potential for improving the economic and living conditions in First Nations communities. In contrast, Palmater objected to the pipeline because of her concerns about Indigenous land rights. The heated debate involved their own personal and political agenda on this subject. (Note: Ross is running for leadership of the BC Liberal party in 2022 while Palmater is an outspoken Indigenous activist and scholar from Toronto Metropolitan University or formerly Ryerson University.)
a) It is arguable that the communication between Palmater and Ross broke down because they did not listen to each other effectively. Explain the possible causes of three listening barriers of Palmater during the debate. In your answer, apply and refer to three course concepts.
b) Identify a total of three ineffective verbal and nonverbal messages by Ross during the debate. Explain what went wrong in his communication and provide specific examples about how his communication could be improved by applying and referring to the course verbal and nonverbal communication skills.
c) The debate ended abruptly, so Palmater and Ross never reached the resolution stage of their conflict. Imagine that they meet again to follow up on their debate to reach a recommendation for the pipeline project. How would you manage potential conflict and have a positive communication if you were Palmater or Ross? Create a 200-word plan from the perspective of Palmater or Ross by applying and referring to three course concepts pertaining to conflict management. In your answer, provide specific examples about what you would say and do.