Questions
1. Did Ralph handle the approach properly? What mistakes did he make?
2. How would you have approached a buyer like Ms. Graham?
3. Why problem recognition Is critical to the selling process
4. The importance of questioning in the recognition process
5. How to make the transition from the approach step of the selling process to problem recognition
6. Questioning techniques for initiating the flow of information, continuing
the flow of information, and checking for understanding
7.Further guidelines for asking
questions: keep the questions simple; retain the burden of responsibility; space out the questions; ask about benefits, not features; and avoid biased questions.
Attachment:- Marketing.rar