How would you handle complaint
How would you handle complaint from the customer about your product or Service? Is customer more important that the companies buttom line?
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Why did American Bandstand succeed when other television shows like Shindig and Hullabaloo failed? What and who were the roots of the urban folk revival of the late fifties and early sixties?
What aspect of SWOT analysis might you use to do a "competitive analysis of your market in order to identify "competitive weaknesses" in your competition that you can use to create a competitive advantage for yourself?
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