Question 1: How would you characterize Alex's personality traits? What are your reasons? (Use quotes from the case)
Question 2: What behaviors by Alex are having the greatest impact on the 360° data provided by her co-workers? Which of these behaviours are positive and which are negative?
Question 3: Will Alex be successful in this role? Why or why not? Support your answer and stipulate any changes needed (if needed) personally and/or organizationally for his success.
Question 4: What do you think Sam Glass, the manager, should do? Create a step-by-step action plan. Provide your reasons.