Michelle Lucas is performing her practicum at Inner City Health Care under the direction of an office manager Jane. Michele has purchased a certification study guide and has taken the sample 120 - questions certification examination available from the AAMA. From her studies, she has determined that she needs more work in the area of collections and insurance processing. Part time administrative medical assistant Karen is responsible for thees duties at the clinic under Jane''s supervision.
How would Michele use her practicum experience to help her concentrate on improving her skills in the area of collection and insurance processing?