(a) Explain briefly the notion of a social contract and name the relevant parties and their relationship in the above article.
(b) What relevance does the social contract have with respect to the legitimacy of an organisation? What is meant by organisational legitimacy?
(c) How would corporate management of Westpac determine the terms of the social contract? What would be the implications for a firm if it breached the terms of the contract? What were the mistakes referred to by Mr Hawker?
(d) If Westpac broke the terms of the social contract, what actions would you expect management to undertake in the subsequent periods and why?