Problem
Scenario I
John is 19 years old. He has not lived at home since he left school at 15. He is a rough sleeper with a long history of complex disorders. He has a dual diagnosis of drug dependency and mental health disorders. He is supposed to take antipsychotic medication but does not do so unless reminded or in hospital. When unmedicated, he has paranoid delusions that he is being watched or followed and has previously been charged with a minor assault as a result of this. He has a poor grade ten qualification and has never worked. He may be unfit to work or study. He is not receiving any benefits and lives by begging and stealing. John has attended the service today because one of his street 'friends' was coming and dragged him along. John was initially reluctant but has agreed to a case management assessment of his circumstances.
1. What rights must you protect while working with the client? What are your responsibilities while working with this particular client?
2. How will you support the client and listen to their experiences?
3. How will you work with the client to identify their goals and any possible options for the future?
4. How will you develop the necessary skills with the client to help them manage relationships, issues, and decision-making processes?
5. What actions and resources can be used to help the client?
6. What specialist services may be required
7. Are there any issues requiring mediation? If so, how will you address them?
8. How will you monitor the client's progress?
Scenario II
Ari is 17. He has just left the care of the state having come to Australia as an unaccompanied minor refugee at the age of 11. He has casual work as a shelf stacker and attends school where he is in grade 12. He hopes to get into university. He has no accommodation since leaving care as his income is not high enough to pay rent and as a single male, he is low on the public housing priority list. Ari is a practicing Muslim and attends his local mosque regularly. He has attended today seeking assistance with accommodation.
1. What rights must you protect while working with the client? What are your responsibilities while working with this particular client?
2. How will you support the client and listen to their experiences?
3. How will you work with the client to identify their goals and any possible options for the future?
4. How will you develop the necessary skills with the client to help them manage relationships, issues, and decision-making processes?
5. What actions and resources can be used to help the client?
6. What specialist services may be required
7. Are there any issues requiring mediation? If so, how will you address them?
8. How will you monitor the client's progress?