Homework
You learned about TQM tools, teams, communication, and quality. You'll use those concepts to create one piece for your project: a presentation on a team meant to deploy a quality management program geared toward service quality.
Your milestone submission should address the following requirements:
• Compile your prior milestones into one polished, paper that incorporate any suggestions for improvement from your instructor.
• Create a presentation, the first few slides should briefly outline the highlights of your milestone paper.
• The remainder of your presentation is meant to be a pitch of your own idea for a quality management program. Your pitch should address the following questions:
o Who will you include on the deployment team and why?
o How will you structure and manage the team to optimize their success?
o What quality management tool are you proposing be implemented and why?
o Why is this particular tool a good fit for this organization or the problem you are trying to solve?
o How will the new tool you are proposing impact overall quality (service quality or product quality)?
Format your homework according to the following formatting requirements:
o The answer should be typed, using Times New Roman font (size 12), double spaced, with one-inch margins on all sides.
o The response also includes a cover page containing the title of the homework, the student's name, the course title, and the date. The cover page is not included in the required page length.
o Also include a reference page. The Citations and references must follow APA format. The reference page is not included in the required page length.