Discussion Post: Business Communication
Convincing others to buy into an idea, a product, or an initiative requires listening and communicating effectively. Asking the right questions can help people to open up and to discuss upcoming changes more freely, while understanding that they have a voice in the process.
Scenario: Your company has developed a new initiative or product, or it is introducing a change to technology or personnel that will affect your team and its daily working environment. You are tasked with gathering buy-in from your team, as well as learning if they have any objections to this initiative.
You call a meeting with your team:
o Briefly describe the new initiative and why it is important (e.g., a reorganization, a new product, a new technology, etc.)
o Draft three questions for your team designed to gain buy-in and support for this new initiative.
Next, share your communication strategy with us:
o How will you know if your questioning was effective?
o Your team needs to know they have a voice - during this meeting, how did you let them know you are listening to them and that their opinion matters?
The response must include a reference list. One-inch margins, double-space, Using Times New Roman 12 pnt font and APA style of writing and citations.