How will you determine if this is a one off issue, Business Management

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How will you determine if this is a one off issue

Problem

Considering Mr and Mrs Jones' recent experience, it is important to assess if there are recurring issues with customerservice at the Cape Lighthouse. How will you determine if this is a one off issue or if there are persistent problems? Outline your approach.

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Business Management: How will you determine if this is a one off issue

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Business Management: How will you determine if this is a one off issue

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