Write the accurate answer of the given problems
Case study: Shield Financial: "A Different Kind of Customer"
Problem 1- How fundamentally different is the role of the sales force in addressing these new customer needs from that of addressing the needs of more traditional brokers?
Problem 2- How will the selling effort change when addressing these new broker needs?
Problem 3- How will the changes affect sales management?
Problem 4- What are the threats and possible downside of addressing these emerging broker needs?
I need help to explain the changes affect sales management.