Question 1. How well does your company forecast their sales? Does the forecasting allow sufficient time for Operations to respond? Does operations perform any adjustments to the forecast to ensure on-time delivery or prevent excess inventory?
Question 2. How well does your company's business system (ERP, MRP or Accounting/Business Package) support the operations? If it does not support it effectively or efficiently what changes would you make and why?
Question 3. Any examples of Ops Managers that are in serious need of improvement. what were the attributes or tendencies that made the ill suited for the role?