Question 1: How was Nordstrom's approach different from that of other retailers?
Question 2: Briefly describe the different costs associated with inventory in retailing.
Question 3: How did Nordstrom's approach enable its stores to increase same-store sales?
Question 4: How was Nordstrom able to increase customer service without increasing inventory?
Question 5: Did inventory turnovers improve for Nordstrom as a result of its new strategy? Why is increasing inventory turnover important for a retailer?