Problem 1: How useful are budgetary processes, such as zero-based budgeting, for human service agencies?
Problem 2: Compare and contrast cost-benefit analysis and cost-effectiveness analysis
Problem 3: What is transformational leadership? Give an example of transformational leadership
Problem 4: What are the three types of consultation?
Problem 5: What are the weaknesses of the staff-initiated organization change strategies summarized by Holloway?