Discuss the below:
Complete the provided PowerPoint slide
Review the ppt: Customer Retention and Loyalty Presentation By: Christopher Frisby, Katie Lantz, Allison Morgan & Zaidith Morrison
How will you track your Program - Zaidith
How you will prevent/ track defection of your customers - Zaidith
Provide a clear explanation of the relationship between customer loyalty and customer retention.
Consider emerging customer retention programs, and build your customer retention programs (which should include relationship marketing, frequency marketing, after marketing, and guarantees).
Include relevant media and visual aids that are consistent with the content.
Format your presentation consistent with APA guidelines.