How to minimize the risk of spills


Question: Jacob is currently training Trey on the proper way to deliver drinks to a table. Jacob is telling Trey that when there appears to be a child under the age of five, he should, by default, bring the drink in a cup with a lid and straw to minimize the risk of spills he would have to then clean up. Considering this scenario and the Coaching Model, at what step is Jacob? Group of answer choices Follow up Describe current performance Describe desired performance Get a commitment to the change

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