Problem: In The Leadership Challenge, the authors noted that, "Studies reveal that managers who show the most empathy toward direct reports are viewed by their managers as better performers." Assume that you would like to determine whether studies of healthcare leaders would have the same conclusion. How would you set up this study?
Reference:
Kouzes, J. M. & Posner, B. Z. (2017). The leadership challenge: How to make extraordinary things happen in organizations (6th ed.).