From reading the interview with Anthony, in your opinion what are the most effective tactics that Anthony utilizes in his restaurant in order to increase repeat patronage? Do you think these are effective methods? What other tactics would you include to further increase repeat patronage?
How To Keep Your Customers Coming Back
Anthony Leone of Energy Kitchen Interview
Question: Tell us about your concept.
Question: With guest satisfaction in mind, how do you recruit and train your employees?
Question: Do you incentive your employees if they bring someone into the organization?
Question: How do your employees interact with guests to ensure their happiness?
Question: Tell us about your concept.
Question: What technique do you use to boost check averages?
Question: Who is your competition?
Question: Has your concept changed at all?