Assignment:
In a 6 to 8 page paper, select a challenge or issue from the list below that service organizations face today.
Technological advancements
Generational gaps
Economic condition
Political factors
Ethics and social responsibilities
After selecting an issue/challenge, include the following items in your paper:
Explain why the selected challenge/issue impacts service organizations. Justify your explanation using examples.
Assess how the challenge/issue impacts the 7 Ps of a service organization (product, place, price, and promotion).
Describe how consumer behavior may change as a result of this challenge/issue.
Explain the impacts on supply and demand considering the challenge/issue.
Provide recommendations to improve service quality and productivity as a result of this challenge/issue.
Be sure to use three to five scholarly sources, not including the textbook, as references when examining your challenge or issue. You must format your paper according to APA-style guidelines.
The Final Paper:
Must be 6 to 8 double-spaced pages in length, and formatted according to APA style as outlined in the Ashford Writing Center
Must include an introductory paragraph that has a concise thesis statement.
Must include a conclusion that should restate your thesis.
Document three to five scholarly sources in APA style, as outlined in the Ashford Writing Center.
Must include a separate reference page, formatted according to APA style as outlined in the Ashford Writing Center.