How to help organize a technology upgrade


Question: RTZ Technologies is a company that hired you to help organize a technology upgrade. The Chief Financial Officer (CFO) is the primary sponsor who has committed his managers and key staff members in each area to be available to answer questions on procedures and operations. The Controller, who is a Director-level manager, and the Chief Operating Officer want some operations to work differently and see this project as a vehicle for change. How would you recommend that RTZ organize their governance of this project to productively manage conflict? Why?

 

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