Respond to the following:
1. The following data represents the average "delivery speed" to fulfill customer's orders in a hypothetical organization. In period 10, changes were made on the fulfillment process, as a result of an improvement Six Sigma initiative.
Period→
|
1
|
2
|
3
|
4
|
5
|
6
|
7
|
8
|
9
|
10
|
Delivery Speed (days)
|
5
|
6
|
8
|
4
|
6
|
7
|
6
|
6
|
7
|
8
|
Period→
|
11
|
12
|
13
|
14
|
15
|
16
|
17
|
18
|
19
|
20
|
Delivery Speed (days)
|
6
|
4
|
5
|
6
|
5
|
4
|
8
|
4
|
7
|
4
|
2. Explain if the change made in Period 10 was sound.
3. What is your forecast of delivery-speed in Period 21. You have to choose a model (consider at least three models and using the MSE explain which is the best.)