Discuss the below:
Communication Channel and Context Matrices
Research current articles about how to effectively use communication technology to complete this assignment. Refer to this week's readings to inform your responses.
• Part I: Refer to the University of Phoenix Material "Communication Channel and Context Matrices." Describe the characteristics associated with each method of communication and offer your opinions of the advantages and disadvantages of each medium.
• Part II: Using the Communication Situation Analysis Matrix, recommend a medium of communication technology you would use to deliver a particular message type. Explain your recommendations, indicating why the medium selected would be most effective.
Format references consistent with APA 6th edition guidelines.
Communication Channel and Context Matrices
Part I - Communication Channel Matrix
Fill in descriptions of the characteristics and examples, pros, cons, and recommended etiquette of each communication channel.
Communication Channel Matrix
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Communication channel
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Characteristics and examples
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Pros
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Cons
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Etiquette for managers and staff
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Personal e-mail
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Company-wide e-mail
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Phone call
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Teleconference
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Virtual meeting or web conference
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Face-to-face meeting
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Part II - Communication Context Matrix
Recommend and provide justification for the appropriate communication channel you would use in the following contexts. In your justification, explain whether the channels may vary according to company size or culture.
Communication Context Matrix
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Situation
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Recommended channel
(specify the type of intrapersonal, interpersonal, public, mass, or computer-mediated context channel)
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Justification
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Publicizing a change in employee benefits
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Handling a conflict situation between virtual teams
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Handing a conflict situation between a manager and an employee
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Detailing a new procedure to a small number of employees
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Training a team on a new software program
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Explaining a new process to the company
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Announcing promotions
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Announcing the termination of a dangerous employee
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Announcing a major reorganization
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Announcing a major layoff cycle
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