Assignment:
It is important to understand that the full and proper application of the risk management process should generate a range of information and data that needs to be stored and reviewed, thus, establishing the need for an effective Communication strategy when managing a project. Development of your Communication approach includes understanding WHO your audience is, WHAT you need to communicate, and the OBJECTIVE you hope to achieve with the information shared.
Applying your understanding of how to effectively Communicate Risks and Plan outcomes in the scope of a project do you recall a time when important information was shared with you (public or private) and how you received perceived this information?
In your response, consider the following:
How did you receive the information? What is good or bad news?
Do you believe you were the right person to receive the information? Why or Why Not?
Was the communication approach taken effective? Why or Why Not?
If the tables were turned, how would you have approached the communication of the same information
Read and reply by agreeing or disagreeing and tell why.....6 sentence minimum....
Reply 1:
Part one.
How did you receive the information? Was it good or bad news?
He (my husband) received the information by third party. The person was bad news because everything he would tell you would be a lie, however, he would try to get people
do things for him that are not a good idea. The reason is because a person like that can you into serious trouble with the employer. When a co-worker tries to get you do some-thing that you are not sure is a legal thing to do at the workplace.
Part two.
Do you believe you were the right person to receive the information? Why or why not?
No, I don't think he was the right person to receive the information because he was gullible and did exactly what he asked him to do and got in trouble with the boss. It is never
a good thing to get on your bosses bad side, not that he (my husband) was trying to. I guess you can't ever believe any co-worker only because it could be devastating.
Part three.
Was the communication approach taken effective? Why or why not?
The communication approach was not taken effective because you have to be careful to whom you communicate with these days because if you don't want the information to be told to the wrong people.
Part four.
If the tables were turned, how would you approach the communication of the same information?
If the tables were in the other direction, it would make sure that you couldn't trust anyone around you. You do want to trust your co-workers to be able to get along with them while at work.
Reply 2:
I believe I've already mentioned I help run a food pantry with my church. We provide food boxes once a month for people in need. Whether they are seniors, families with kids, etc. Every client must have paperwork to receive food and as the volunteers we must keep their information private and not share it. However, I have had at least a handful of clients tell me their personal information relating to finances, struggles, etc.
How did you receive the information? What is good or bad news?
The clients have told me information in person at the pantry and over the phone when they call for an emergency box. I would consider it bad news since I'm a person who cares and doesn't want people to go without or struggle. Especially with kids involved.
Do you believe you were the right person to receive the information? Why or Why Not?
I do believe I was the right person to receive the information because I help run the pantry, I do the food ordering, I decide what goes in their boxes, I fix the boxes, and have a part in the paperwork, documents, and reports we keep. Also, if they need additional help I can only provide that if they speak up. However, the only information I need is to know that they need it. I don't need details or financial situations, but some of them tell me anyway even when I try to stop them and tell them I don't have to know that stuff. That does let me know they trust me with the information and some do it so we know they aren't trying to take advantage or get over. Which there are several who try to do that, but I don't let it affect my decision to help.
Was the communication approach taken effective? Why or Why Not?
The phone calls and in person conversations were effective because if they need additional items on site they need to let me know at that time before they leave. Also, when we aren't at pantry and they need food if they don't call I won't know and there would be nothing I could do.
If the tables were turned, how would you have approached the communication of the same information?
If I was in their position I would do the same as them. We can't be afraid to ask for help. Everyone needs help at some time or another, for different things and different reasons. Whether we choose to communicate it face to face, by phone, email, mail, messaging, text, etc it should still be acknowledged and recieved. I just think the sensitivity of the information should determine which communication approaches are acceptable and which ones shouldn't be used at that time.