1. How to draw a stock control card and discuss the completion process.
2. Discuss the layout of the work space, to prevent accidents and injuries.
3. Explain the difference in level of confidentiality for the following:
A.Confidential(10)
B.Classified
C.Secret
D.Top secret
4. Define micrographics, and the advantages and disadvantages
5. Discus in your own words the role of the receptionist
6. Discus what to do when you make a mistake with a customer:
A. Over the phone
B. In person
No of Pages/Words : 2 pages