Discuss the following:
Q1: a. Explain how unethical business practices degrade the quality of the experience customer has with a service or product. Give an example of a company that had unethical dealings.
b. How is the International organization for trying to encourage ethical Standardization business practices around the
Q2: a. In a process be out of control and still capable? Why yes or why not
Q3. What is the difference between an assignable cause and common cause? What is meant by Type 1 error in the context of SPC?
Q4. Why do we use two charts (x bar and r bar) to find the process stability for variables?