How to communicate with a variety of people


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Adjustment of Claim: Explorer Air v. Pat Greene

Beginning a claim will require the attorney and the paralegal to communicate with a variety of people. The same information will be conveyed to all of them but the skill level of the recipient will be different. Learning to communicate effectively with opposing counsel, clerical staff at the workers' compensation tribunal and especially with the client can prove difficult. Learning how to communicate is the key to full disclosure.

Why is it important to tailor your writing to the recipient?

Why should you go out of your way to write down to a client's understanding level when it would be easier to educate them?

You represent Pat Greene. Draft the initial communication of the case, including the initial communication with opposing counsel, attorney appearance, and communication with physicians and workers' compensation carriers. In addition to templates for the assignment, a sample application for adjustment of claim in Illinois

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