Your business is drafting new contracts to be used in regard to sales. You have been asked to present a report to the board in regard to whether or not such contract should include a paragraph mandating the use of an alternative dispute resolution system. List 2 issues which you feel are important to bring to the board's attention in this regardand clearly state both the positive and negative aspects of each as they impact your business. Make sure you present a balanced view of each position so that the board can review the choices carefully.