Discussion Question
Describe how the familiarity heuristic (familiar items are seen as superior to those that are unfamiliar) in conjunction with mental set can contribute to errors in perception when it comes to solving social conflicts. Do you feel there is a way to reduce or prevent these errors? Explain and give specific examples. Support your reasoning with information from the text and other course materials.
The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.