Problem: Explain the benefits and risks of using the technology for the company and its customers. Analyze the influence the technology has had on the company and its customers. Evaluate how the technology can address issues and opportunities in society that the company and customers face. Assess the technology's effects on improving diversity (e.g., race, ethnicity, ability, gender, sexual orientation, language, socio-economic status, age, social roles, manners and culture, education, religious and political beliefs, etc.)