How social media does excellent job in engaging customers, Marketing Management

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How social media does excellent job in engaging customers

Problem: As we all know, internet and social media does an excellent job in engaging customers. Please search online, survey friends, and/or discuss your or others' experience of engaging one particular social media post or account of hospitality enterprises (for example, Starbucks, Cheesecake factory, etc.) and state why the post or social media activities are interesting.

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