Problem
• How should logistics controls be defined within companies? How often should these controls be measured or changed?
• What is the advantage and importance of performance indicators (KPIs) for the control of logistics management and the supply chain?
• Short case on the control of logistics and the supply chain.
• An appliance manufacturer has a large regional warehouse to collect and distribute major appliances to West Coast markets. If you were the logistics and supply chain manager for the distribution operation, what contingency plans would you make to ensure continued good logistics performance in the event of a disaster?