Problem
Select a successful ITIL service and write a paragraph explaining the various business case structure components for a service. Include the following business case components:
a) Introduction
b) Methods and assumptions
c) Business impacts
d) Risks and contingencies
e) Recommendations
Explain using a second paragraph explaining how the service you provide above is going to meet the requirements of your customers. Write a third paragraph describing the coverage of service level management you will establish for this service, including "purpose," "focus," and "primary measure."