Problem: A hotel process improvement team conducted a Kano Analysis on the feedback they received from the team. One of the needs was to have a refrigerator in the suite, wherein the focus group responded "Neither" to question 1 (how would you feel if a refrigerator was in the suite) and "Dissatisfied" to question 2 (how would you feel if a refrigerator was not in the suite). Which Kano category will this requirement fall into?