Discussion Post
Herzberg's motivators or satisfiers include the following:
o Recognition
o Achievement
o Advancement
o Growth
o Responsibility
o Job challenge
As a leader, how might you use one of these satisfiers to motivate and increase performance of employees working in the customer service area of a large department store or agency that deals with the public on a constant basis? How might your efforts influence human behavior?
The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.
Reference:
Herzberg, F. (1987). One more time: How do you motivate employees? Harvard Business Review,65(5), 109-120.