Question 1:
a) Define and describe the term personality.
b) Clearly describe the four categories of personality.
c) Critically analyze how managers use personality to predict behavior of can individuals at the work place.
Question 2:
a) What do you understand by the term job satisfaction?
b) Clearly describe the factors which are taken into consideration when studying job satisfaction as an independent variable.
Question 3:
a) Define and describe the term group.
b) Explain on the significance of group norms.
Question 4: Conflict is processes which starts when one party perceives which another party has negatively affected, or is about to negatively affect something that the first party cares about.
Robbins 1998
a) Describe the definition above.
b) What are the different levels of conflicts?
c) Conflicts must always be seen as detrimental to the organization. Describe in detail.
Question 5:
a) Differentiate between power, authority and persuade.
b) Describe and illustrate the different classifications of power.