Problem
Though change is inevitable, it is often not easily accepted. Especially when organizations fail to offer transparency during the transition. In order to help employees better embrace change, developing a communication plan is a great place to start. In this short video, Dr. John Kotter discusses why organizations often under-communicate when implementing major strategies, and what can be done to avoid this error:
YouTube Video: "John Kotter - Communicating a Vision for Change".
i. How is Dr. Kotter's message relevant to an HR Executive/Leader preparing to implement a Performance Management process?
ii. How will the Communication Plan differ across the various groups of an organization?