Questions:
Q1: How is AI (Artificial Intelligence) a game-changer in the industry you're analyzing? What new competitive dynamics / models emerge b/c of the introduction of AI?
Q2: Benchmark 3-4 key competitors (either existing or companies that just stepped into the industry) that have embarked on ‘the new ways (AI related) of doing business' - what is the value they bring/attempt to bring to market - what do they offer; how do they go to market; what competitive challenge or threat do they pose to others in the industry (or to the company you analyze) if any? (Include web-links)
Q3: How do various stakeholders change their expectations and behaviors consequently b/c of new offerings?
Conclude - what are the most important changes that are taking place now.
Workbook 1 Prof Anat Lechner Diagnostic
No part of this workbook may be reproduced, stored, or transmitted in any form or by any means - electronic, mechanical, photocopy, recording, or otherwise - without the permission of Anat Lechner, PhD.
B. Company Analysis
Q1: How is the company you are analyzing affected by the AI revolution? Think through specific changes the company should consider (from consumer behavior to competitive challenges and others)
Q2: Is the company you analyze adjusting to the changes you've identified thus far? If so - list and examine specific steps / actions taken to adjust / enhance the offering, manage relationships with various stakeholders differently, adapt new technology-platform etc
Q3: Identify possible gaps between the changes in context and the company's reaction to these changes (if any).
Conclude - what main issues/problems or opportunities emerge for the company analyzed?
Workbook 1 Prof Anat Lechner Diagnostic
No part of this workbook may be reproduced, stored, or transmitted in any form or by any means - electronic, mechanical, photocopy, recording, or otherwise - without the permission of Anat Lechner, PhD.
C. Diagnosis
Q1. Why do these gaps exist - brainstorm possible reasons that allowed for the gaps noted to emerge / be tolerated.
(The 5 whys methodology might be very helpful here: This method is to ask why an event/issue happened/why it exist, and place the resulting answer in the cause chain. Each question should be simple, short, focused and starting with "Why...?" After each cause has been identified, the next question to ask is "Why did this event happen?" Example of 5 Whys (generally speaking 5 whys will get you there but sometimes you may need less or more steps - as in the example below):
Problem Statement: Gage was found in use on shop floor beyond its calibration date.
• Why was a gage in use beyond its calibration date? Because the gage was not recalled and the operator did not check the calibration label...
• Why was the gage not recalled? Because the gage was not on the recall list...
• Why was the gage not on the recall list? Because the gage was just recently purchased...
• Why are new gages not added to recall list? Because there is no procedure or specific
training on purchasing gages...
• Why did the operator not check the label?
Because the operator was recently hired and had not been trained to check calibration labels...
• Why wasn't the operator trained to check labels?
Because on-the job training does not specify and it was overlooked...
• Why doesn't OJT address calibration labels? Not considered a priority by supervisors...
Q2: Briefly brainstorm and list possible change solutions to the issues identified. These ideas should later be reexamined and elaborated on so that they serve as the foundation for the change plan you'll propose.
Attachment:- Questions.rar