Assignment task:
You are the CEO of a small plumbing supply company in Olean, New York. You want to do right by your employees in the benefits you offer, but you don't know what that means. How might you go about finding out what your employees need and want?
How does the fact that the company is small affect the way you gather this information?
Describe how a flexible benefit program might increase worker satisfaction with benefits at the same time that costs are being reduced.