Part I:
Assessment Instructions:
Consider the conflict scenario below. In a paper, describe the execution processes present in the project and how the processes would differ if a hybrid project approach were used. Then, apply each of the five conflict-handling modes (competing, accommodating, avoiding, collaborating, and compromising) and make your recommendation for the best approach to resolve the conflict. Expected length is 5 pages.
Scenario: Project KAPPA is an upgrade of your company's customer relationship management (CRM) system. The project was officially approved, budget allocated, project manager assigned, and project team constructed. The project manager has put several things in place, including managing quality per a quality management plan, developing team members' hard and soft skills, tracking potential risks, and managing communications with stakeholders.
The project requirements include adding a software module that allows the CRM to be accessed from smartphones. Bob is responsible for implementing the software module. Sue is tasked with verifying the security and data integrity of the software module. Bob has completed his work, but Sue has been unable to start her work because of commitments to other projects. Bob has accused Sue of purposefully stalling the project and wants to continue without Sue's tests and verification, relying on the security claims of the CRM vendor.
Bob and Sue agree to meet to discuss the issue. Bob and Sue have not worked together previously but will be working on future projects together.
Assessment Requirements:
Structure your paper using the following section headings:
- Introduction
- Competing
- Accommodating
- Avoiding
- Collaborating
- Compromising
- Recommendation
For each conflict approach, include the factors of relationship importance and task importance in your analysis. Be creative in your interpretation of the scenario and your analysis.
Include a minimum of two credible sources. The textbook may be one of the sources. Add a title page and a reference page.
For more information on APA style formatting, refer to the resources in the Academic Tools area of this course.
Part II:
Purpose:
In this assessment, you will cover the various principles involved in executing a project.
Assessment Instructions:
Describe the purpose of scope, schedule, cost, resource, stakeholder, and risk management. Explain how each execution area would apply to an IT project of your choice.
Assignment Requirements"
Structure your paper using the following section headings:
- Introduction
- Scope Management
- Schedule Management
- Cost Management
- Resource Management
- Stakeholder Management
- Risk Management
For each project management section, include, in your own words (not copied from the book or other sources):
- A description of the management area
- Its processes, along with a brief description of each process, formatted as a bulleted list
- An explanation of how it applies to an IT project of your choice.